Power-bright DX100-12 User Manual download pdf (Page 23)

Return Procedure

1. Package the unit safely, preferably using the original

box and packing materials. Please ensure that your

product is shipped fully insured in the original

packaging or equivalent. This warranty will not apply

where the product is damaged due to improper

packaging.

2. Include the following:

• The RMA number supplied by PowerBright

Technology, Inc. clearly marked on the outside of

the box.

• A return address where the unit can be shipped.

Post Office Boxes are not acceptable.

• A contact telephone number where you can be

reached during work hours.

• A brief description of the problem.

3. Ship the unit prepaid to the address provided by your

PowerBright customer service representative.

If you are returning a product from outside of the USA

or Canada In addition to the above, you MUST include

return freight funds and are fully responsible for all

documents, duties, tariffs, and deposits.

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Power-bright DX100-12 User Manual Page 23